Photos do not appear in PDF on the iPhone

Report · Apr 14, 2019

Buongiorno, quando creo un pdf con testi e foto, non vengono visualizzate le foto se apro il file su iPhone o iPad. Se apro il file su PC, allora lo vedo completo.

Report · Apr 20, 2019

Buongiorno, grazie per l’interessamento.

Ti comunico comunque che, dopo l’ultimo aggiornamento IOS, le foto compaiono nuovamente.

Grazie e buona pasqua.

Giuseppe Acquaviva

Il giorno 16 apr 2019, alle ore 19:55, meenakshin83966505 <forums_noreply@adobe.com> ha scritto:
foto su iPhone
created by meenakshin83966505 <https://forums.adobe.com/people/meenakshin83966505> in Creating PDFs - View the full discussion <https://forums.adobe.com/message/11032067#11032067>
Hi Giuseppea,

As you have mentioned above, when you create a PDF with texts and photos, the photos do not appear in the PDF on iOS application.
We have tried replicating the same at our end, however, photos appear in the PDF on iOS application.

Could you please let us know how exactly you have created the PDF? Did you use the Adobe PDF maker to create the PDF?
Is it a single file that you converted to PDF or you have created PDF by combining multiple files?
Would it be possible to share the file on which you experience the issue? You can share the file with the help of steps mentioned in this document How to share a file using Adobe Document Cloud <https://forums.adobe.com/docs/DOC-7161>
Also, share the Adobe Acrobat Reader and OS version installed on your iOS device.

We will be waiting for your response.

Regards,
Meenakshi
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View solution in original post

Report · Apr 16, 2019

Hi Giuseppea,

As you have mentioned above, when you create a PDF with texts and photos, the photos do not appear in the PDF on iOS application.

We have tried replicating the same at our end, however, photos appear in the PDF on iOS application.

Could you please let us know how exactly you have created the PDF? Did you use the Adobe PDF maker to create the PDF?

Is it a single file that you converted to PDF or you have created PDF by combining multiple files?

Would it be possible to share the file on which you experience the issue? You can share the file with the help of steps mentioned in this document How to share a file using Adobe Document Cloud

Also, share the Adobe Acrobat Reader and OS version installed on your iOS device.

We will be waiting for your response.

Regards,

Meenakshi

Report · Apr 20, 2019