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Pinche robo y mentira en la subscripcion

New Here ,
Nov 22, 2020 Nov 22, 2020

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Segun la suscripcion por el mes dice q $199 y en tan solo 3dias ustedes me han cobrado $350!!! Es una pinche farsa y mentira, ahora ya cancele su maldita subscripcion, acaso me devolveran mi dinero??? Si nisiquiera cumpli la maldita puta semana gratis, ustedes no respetaron la semana y desde el primer dia me cobraron y hace apenas un momento otro tanto!!! Que van a resolverme??? Tengo los recibos y las capturas de pantalla donde dicensu oferta la cual ustdes no respetaron y me robaron!!!

TOPICS
Android , Cancel subscription , Comment markup and annotate , Crash or freeze , Create PDF , Edit and export , Enterprise mobility management and SDK , Install update and subscribe , iOS , Organize PDF pages , PDF forms , Print , Security or signature , View or share PDFs

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jun 13, 2022 Jun 13, 2022

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Hello Adrian,

 

I hope you are doing well. I am sorry for your experience with subscription charges for Acrobat.

 

Mobile-based subscriptions are managed by stores through which it is purchased. I suggest you contact store support to discuss the refund. 

 

You may refer to the below link for more: Subscription Services — Acrobat for Android Help (adobe.com)

 

I hope this helps.

 

Thanks,

Souvik.

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New Here ,
Jun 11, 2022 Jun 11, 2022

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Estafadores, me cobraron y eso que apenas estoy iniciando la prueba gratis 

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Adobe Employee ,
Jun 13, 2022 Jun 13, 2022

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Hello Adrian,

 

I hope you are doing well. I am sorry for your experience with subscription charges for Acrobat.

 

Mobile-based subscriptions are managed by stores through which it is purchased. I suggest you contact store support to discuss the refund. 

 

You may refer to the below link for more: Subscription Services — Acrobat for Android Help (adobe.com)

 

I hope this helps.

 

Thanks,

Souvik.

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