Premium features failure

New Here ,
Jan 25, 2021

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Paid for the premium features but it still won't let me use them. It says I need to subscribe, so I do, then it says I'm already a subscriber, but the features (ie PDF converter) still won't work. Annoyed that I spent money on this for nothing. 

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Create PDF, General troubleshooting, PDF forms

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New Here ,
Jan 25, 2021

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Same issue on my Ipad, but it is working on my Iphone 11. tried to investigate through Apple store, but only option was to request refund. I have had a subscription for over a year. I need when I need it. Adobe service Quality starting to fail?????  This is a big deal, fix your family share, fix adobe premier. 

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