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previous page and next page buttons not working on ipad acrobat

Adobe Community Professional ,
Oct 29, 2018

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Hey guys. i do thousands of these. and now they are not working. the go to next page and go to previous page button is not working on acrobat on ipad. anybody else having this issue. i am on CC2017 indesign. latest version of acrobat on the ipad.

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jonathan

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previous page and next page buttons not working on ipad acrobat

Adobe Community Professional ,
Oct 29, 2018

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Hey guys. i do thousands of these. and now they are not working. the go to next page and go to previous page button is not working on acrobat on ipad. anybody else having this issue. i am on CC2017 indesign. latest version of acrobat on the ipad.

thanks

jonathan

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Oct 29, 2018 0
Most Valuable Participant ,
Oct 29, 2018

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Does it work on the desktop version?

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Oct 29, 2018 0
Adobe Community Professional ,
Oct 29, 2018

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yes.

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Oct 29, 2018 0
Most Valuable Participant ,
Oct 29, 2018

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Try to export it again making sure there are no objects on layers above the buttons.

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Oct 29, 2018 0
Adobe Community Professional ,
Oct 29, 2018

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tried that, no dice, made a idml. new indesign file, re-exported. it does not work.

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Oct 29, 2018 0
Adobe Community Professional ,
Oct 30, 2018

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i am out of ideas here. i made a clear frame with just next page and previous page button. nothing.

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Oct 30, 2018 0
Most Valuable Participant ,
Oct 30, 2018

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Want to share a file?

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Oct 30, 2018 0
Adobe Community Professional ,
Oct 30, 2018

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in acrobat, the action is there, see below:

Screen Shot 2018-10-30 at 11.48.12 AM.png

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Oct 30, 2018 0
Adobe Community Professional ,
Oct 30, 2018

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i have tried openning this .pdf on CC2019 and making a .pdf, still does not work

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Oct 30, 2018 0
Adobe Community Professional ,
Oct 30, 2018

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Hey Bob, can we move this post to the acrobat forum?. this is an acrobat issue, not indesign

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Oct 30, 2018 0
Adobe Community Professional ,
Oct 30, 2018

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Moving to Rich Media & 3D forum (which is the interactivity area of the Acrobat forums)

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Oct 30, 2018 0
Most Valuable Participant ,
Oct 31, 2018

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Acrobat on iOS doesn't have the same menus, so I wouldn't expect any "execute menu item" actions to work. Links to actual pages should work.

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Oct 31, 2018 0
Adobe Community Professional ,
Oct 31, 2018

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but this has always worked. this just started happening this week. the button to next page and previous page has worked for years on interactive .pdf. something changed on an update.

i made a new document. did no worked. i ask somebody to share a document they made that used to work. does not work now.

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Oct 31, 2018 0
Most Valuable Participant ,
Oct 31, 2018

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Interesting: I would always have assumed that Execute Menu Item worked only in desktop Adobe products. It isn't any kind of standard. Looks like Adobe overlooked it, or reimplemented something on the mobile platform, which just took it away. Maybe it would be a good plan to do a different kind of link, as it would work with other viewers too.

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Oct 31, 2018 0
Adobe Community Professional ,
Oct 31, 2018

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and how do you do a go to next and previews page than?

i make/made a lot of long documents where they want to navigate from one page to the next via buttons on the master that took them to the next of previous page. i have a lot of jobs like that. i work in a publisher house.

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Oct 31, 2018 0
Most Valuable Participant ,
Oct 31, 2018

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Just a regular link to the page that actually is next?

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Oct 31, 2018 0
Adobe Community Professional ,
Oct 31, 2018

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oh man.. that is a lot for documents with 100 pages..lol. ok.

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Oct 31, 2018 0
Most Valuable Participant ,
Oct 31, 2018

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Jonathan,

Have you tried any other PDF readers?

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Oct 31, 2018 0
Adobe Community Professional ,
Oct 31, 2018

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no, we are all on acrobat and we tell clients they have to be on acrobat

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Oct 31, 2018 0
Most Valuable Participant ,
Oct 31, 2018

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Well, I recommend trying a few of the others and seeing if the PDF works. Also, try it on Android.

You can send it to me if you’d like. I’ll take a look here.

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Oct 31, 2018 0
Adobe Community Professional ,
Oct 31, 2018

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ok. but the clients will not switch from adobe acrobat. we made a big deal out of saying that we only support Adobe acrobat since that is the .pdf that best supports interactive elements created from indesign.  at least is used to..lol

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Oct 31, 2018 0
Most Valuable Participant ,
Oct 31, 2018

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It’s a troubleshooting step. If it works on other readers you can point to a bug in Reader.

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Oct 31, 2018 0
Most Valuable Participant ,
Oct 31, 2018

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Jonathan sent me the PDF and I can confirm it does not work in Acrobat Reader on iPad. As an additional test, I opened the file in Books and it works fine.

This is clearly an Acrobat Reader bug.

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Oct 31, 2018 0
Adobe Community Professional ,
Oct 31, 2018

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i think they removed something in the last update. that used to work just fine.

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Oct 31, 2018 0
Most Valuable Participant ,
Oct 31, 2018

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I think it could be scripted. Clearly, Adobe could do this properly (generate real hyperlinks rather than a product specific Menu Item reference), maybe an InDesign feature need?

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Oct 31, 2018 0
Adobe Community Professional ,
Oct 31, 2018

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well, this was a feature from indesign. you can make a button and have it go to next page and so on. this was all working for years. this just started this week. this is awful

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Oct 31, 2018 0
Most Valuable Participant ,
Oct 31, 2018

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