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Every time I download a PDF file it duplicates and has restored in parentheses next to it. And sometimes does it twice so restores in parentheses is ne t to the file section twice. What is going on? Why is it doing this all the time EVERY PDF file I download? Plz help it is getting annoying and takes up space.
Thank you and Blessings,
Leslie R. Wilson
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Hi Leslie,
Can you confirm if this is happening with PDF files only or every other type of files?
Also, are you getting any errors messages and is you iOS devices plugged-in to another computer via USB cable when this happens?
Last, are you using any type of file backup software such as iTunes, for example?
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Yes adobe files only. So it's like they copy each other and has (recovered) every time I save a file to the cloud. It’s been doing this a long while and I've just dealt with it. I am on my iPhone. It did it when I had my other iPhone before I upgraded. It's done it every time there is an update there's no change it still does it.
I've attached a screenshot that will hopefully help.
Thank you in advance for any help.
Blessings,
Leslie R Wilson
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I was wondering if asking the same question in Apple support forums would help you find an answer.
I am unsure what could be causing this problem.
Some re-reading your post, I think that your iOS device has a feature enabled that you may need to deactivate. I don't think this is a problem in the Acrobat Reader Mobile app, but this is just a guess. I may be wrong.