Question - how to recover adobe reader pdf files from iTunes back up (iPad)

New Here ,
Sep 15, 2018

Copy link to clipboard

Copied

I just recently had to reinstall an iPad certificate on my iPad reconnecting to my work server.  Because of company regulation, I could not maintain an adobe cloud account.  I had 100s of pdfs "stored" in adobe acrobat that always were available when I opened the adobe app.  I saved an iPad back up in iTunes.  I recovered it after I reinstalled the work certificate only to find that the pdf files are lost.

Am I out of luck or is there a way to recover those pdf files?

I would appreciate any help.  Thanks.

TOPICS
iOS

Views

964

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

Adobe Employee , Sep 17, 2018
MeenakshiNegi Adobe Employee , Sep 17, 2018
Hi Toddm, If you have saved a backup of the Adobe Acrobat Reader PDFs in the iTunes, then you can easily restore them on the iPad.Take help of the steps mentioned here How to back up and restore PDF documents on iPad/iPhone using iTunes to restore the PDFs.However, if you have not saved the backup of the PDFs and also not saved them to Document Cloud, then it is impossible to recover those files.Hope that helps.Let us know if you have any questions.Regards,Meenakshi

Likes

Translate

Translate
Jump to answer Jump to answer
Adobe Employee ,
Sep 17, 2018

Copy link to clipboard

Copied

Hi Toddm,

If you have saved a backup of the Adobe Acrobat Reader PDFs in the iTunes, then you can easily restore them on the iPad.

Take help of the steps mentioned here How to back up and restore PDF documents on iPad/iPhone using iTunes to restore the PDFs.

However, if you have not saved the backup of the PDFs and also not saved them to Document Cloud, then it is impossible to recover those files.

Hope that helps.

Let us know if you have any questions.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more