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"Error Opening PDF document. Try again later"

New Here ,
May 30, 2017

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This error message came out of nowhere just now on my iPad. How do I resolve? Adobe DC Reader has been working great until this minute. I need acccess to my PDF documents for various meetings.

[Moved out of the Japanese forum and into one of the English forums - moderator]

Hi Markh40848009,

Acrobat Reader 17.06.12 is available now in App Store and it should resolve the issue you have experienced. Could you please try to update the latest version of Acrobat Reader and let us know if it works for you?

Thank you.

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"Error Opening PDF document. Try again later"

New Here ,
May 30, 2017

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This error message came out of nowhere just now on my iPad. How do I resolve? Adobe DC Reader has been working great until this minute. I need acccess to my PDF documents for various meetings.

[Moved out of the Japanese forum and into one of the English forums - moderator]

Hi Markh40848009,

Acrobat Reader 17.06.12 is available now in App Store and it should resolve the issue you have experienced. Could you please try to update the latest version of Acrobat Reader and let us know if it works for you?

Thank you.

TOPICS
iOS

Views

681

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 30, 2017 0
Adobe Employee ,
May 30, 2017

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Hi Markh40848009,

As mentioned above, so there could be a possibility that it was a temporary issue with the application. Have you tried it later? If you still experiencing the same problem then you may check-

  • If there is any update available for the application.
  • If not, then you must try uninstalling and reinstalling the application

Let us know if it doesn't help.

Regards,

Akanchha

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May 30, 2017 1
Adobe Employee ,
Jun 17, 2017

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Hi Markh40848009,

Acrobat Reader 17.06.12 is available now in App Store and it should resolve the issue you have experienced. Could you please try to update the latest version of Acrobat Reader and let us know if it works for you?

Thank you.

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Jun 17, 2017 0