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Re: How do I save my document directly to Google Drive?

New Here ,
Nov 02, 2018

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I'm having the same issue I was trying to convert a Word document to PDF and it didn't work so I just canceled mine and I'm requesting that they refund me very frustrating

Hi Melisal,

Sorry for the delay in response.

I see that you have the Adobe PDF pack subscription.

Please make sure that you are signed in with the Adobe ID(email address) that you used to purchase the service.

Then you will be able to use the Export PDF feature on the mobile application.

When you open the PDF in the mobile application, click on the three dots at the top right corner of the application window.

Select "Export PDF" from the list and then select the file format to convert the PDF.

Let us know if you experience any issue or need any help.

Regards,

Meenakshi

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Re: How do I save my document directly to Google Drive?

New Here ,
Nov 02, 2018

Copy link to clipboard

Copied

I'm having the same issue I was trying to convert a Word document to PDF and it didn't work so I just canceled mine and I'm requesting that they refund me very frustrating

Hi Melisal,

Sorry for the delay in response.

I see that you have the Adobe PDF pack subscription.

Please make sure that you are signed in with the Adobe ID(email address) that you used to purchase the service.

Then you will be able to use the Export PDF feature on the mobile application.

When you open the PDF in the mobile application, click on the three dots at the top right corner of the application window.

Select "Export PDF" from the list and then select the file format to convert the PDF.

Let us know if you experience any issue or need any help.

Regards,

Meenakshi

TOPICS
Android

Views

113

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 02, 2018 0
Adobe Employee ,
Nov 09, 2018

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Hi Melisal,

Sorry for the delay in response.

I see that you have the Adobe PDF pack subscription.

Please make sure that you are signed in with the Adobe ID(email address) that you used to purchase the service.

Then you will be able to use the Export PDF feature on the mobile application.

When you open the PDF in the mobile application, click on the three dots at the top right corner of the application window.

Select "Export PDF" from the list and then select the file format to convert the PDF.

Let us know if you experience any issue or need any help.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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