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Re: Signature Field Not showing on Acrobat Reader for mobile

New Here ,
Feb 01, 2019 Feb 01, 2019

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I too am having this problem.  There used to be some kind of a pop up where you could not miss the signature.  Now, several months later, not only does the signature field not show, but the submit button works even though the Signature field is required!  What happene? Has anyone found a work around?  Is there another app that recognizes signature fields?  I can’t recommend Acrobat Reader anymore for this reason.

Also, is there a support line for this?

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1 ACCEPTED SOLUTION
Adobe Employee ,
Feb 11, 2019 Feb 11, 2019

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Hi Anna,

As you have mentioned above that "There used to some kind of pop-up where you could not miss the signature", it seems that you are referring to the Adobe Sign application.

You have mentioned above that the signature field does not show and the submit button works without adding the signature.

It seems that there is a Digital Signature field added to the document.

On the mobile application, the digital signature field does not work.

You may share your suggestion with the team on this over here Adobe Acrobat for iPhone and iPad - Feature Request/Bug Report Form

Let us know if you need any help or have any questions.

Regards,

Meenakshi

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Adobe Employee ,
Feb 11, 2019 Feb 11, 2019

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Hi Anna,

As you have mentioned above that "There used to some kind of pop-up where you could not miss the signature", it seems that you are referring to the Adobe Sign application.

You have mentioned above that the signature field does not show and the submit button works without adding the signature.

It seems that there is a Digital Signature field added to the document.

On the mobile application, the digital signature field does not work.

You may share your suggestion with the team on this over here Adobe Acrobat for iPhone and iPad - Feature Request/Bug Report Form

Let us know if you need any help or have any questions.

Regards,

Meenakshi

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