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Reader for iOS won't open file formatted for Mac or Windows?

Guest
Aug 26, 2017 Aug 26, 2017

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Downloaded a form using Acrobat Reader for IOS to open.  Form will not open, error message is that file is formatted for Mac or Windows.  Suggestions?

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Adobe Employee ,
Aug 27, 2017 Aug 27, 2017

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Hi ronm68901788​,

Is this what you see when you try to open your PDF document in Acrobat Reader on your iPhone?

XFAForm.png

If so, you have a special type of form called "static XFA form" or "dynamic XFA form".

Adobe Reader mobile apps (for iOS, Android, Windows Phone) do not support static or dynamic XFA forms that are authored with Adobe LiveCycle Designer.

Please use the desktop version of Adobe Reader on a Windows or Mac computer to view and fill out XFA forms.

Sorry for the inconvenience.

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LEGEND ,
Aug 26, 2017 Aug 26, 2017

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what are the exact words? I suspect the message is simply true.

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Adobe Employee ,
Aug 27, 2017 Aug 27, 2017

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Hi ronm68901788​,

Is this what you see when you try to open your PDF document in Acrobat Reader on your iPhone?

XFAForm.png

If so, you have a special type of form called "static XFA form" or "dynamic XFA form".

Adobe Reader mobile apps (for iOS, Android, Windows Phone) do not support static or dynamic XFA forms that are authored with Adobe LiveCycle Designer.

Please use the desktop version of Adobe Reader on a Windows or Mac computer to view and fill out XFA forms.

Sorry for the inconvenience.

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