Reading hyperlinks in smart phones.

New Here ,
Jan 31, 2017

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I purchased Acrobat DC Pro, and I made hyperlinks on my pdf files with Acrobat DC Pro in my computer. I can read the hyperlinks well in my computer. However, I cannot read the hyperlinks in my smart phone with the acrobat reader program. Is there any way to read the hyperlinks?

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1 Correct Answer

New Here , Aug 09, 2017
Amy_Oliver New Here , Aug 09, 2017
I resolved the issue by clicking the option to save the files "Best forelectronic distribution" when saving them as PDF. This solved the problem.Thanks!Amy

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Adobe Employee ,
Feb 01, 2017

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Hi,

Could you please let me know the device where you have Acrobat Reader installed- iOS or Android?

Would it be possible if you can share the pdf file with us, i have sent you a private message, please check the inbox.

Thank You,

Shivam

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New Here ,
Feb 14, 2017

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I have been needed to support confirmation from to activate my smartphone Android device now.

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New Here ,
Aug 09, 2017

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I have the same problem. Can you please help?

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Adobe Employee ,
Aug 09, 2017

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Hi,

Could you let us know the version of Acrobat Reader app installed on your Android device?

What is the version of Android OS installed on the device?

You may refer to this link for the same:  Acrobat Reader Help for Android: Troubleshooting FAQs

Would it be possible if you can share the problematic pdf file with us?

You may create a link for the file using the following link: https://cloud.acrobat.com/send

(i) Click Add Files > Choose Files from My Computer

(ii) Select the pdf file and click "Create Link"

Thank You,

Shivam

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New Here ,
Aug 09, 2017

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I resolved the issue by clicking the option to save the files "Best for

electronic distribution" when saving them as PDF. This solved the problem.

Thanks!

Amy

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