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Recover drawn comments from Adobe Reader on IPad

New Here ,
Nov 21, 2018

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I was writing with an apple pen on a PDF file on my IPAD. Somehow it deleted a portion of my writing. When I tried to undo the delete, it deleted even more of my writing from previous pages. I have tried to undo the delete, but it is not an option anymore. Is there a way to recover what was deleted?

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Recover drawn comments from Adobe Reader on IPad

New Here ,
Nov 21, 2018

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I was writing with an apple pen on a PDF file on my IPAD. Somehow it deleted a portion of my writing. When I tried to undo the delete, it deleted even more of my writing from previous pages. I have tried to undo the delete, but it is not an option anymore. Is there a way to recover what was deleted?

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iOS

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257

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 21, 2018 0
Adobe Employee ,
Jan 30, 2019

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Hello ashleyb,

Thank you for reporting the lost comments issue to us. We just released a new version (19.01.01) to the App Store and have fixed a number of issues that could be causing lost comments. Please install it and let us know if your problems have been resolved.

However, if not, in order to help us further investigate, it would be amazing if you could answer any or all of the following questions:

  1. How long had you been commenting before you experienced data loss (in hours)?
  2. How did you leave the Acrobat App or PDF when you experienced data loss (switching to another app, putting phone to sleep, etc.)?
  3. Is the PDF you were commenting a cloud file (Google Drive, Document Cloud, Dropbox)? If so, which cloud service?
  4. Did the app crash or display an error message?

Thank you again,

Anna

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Jan 30, 2019 0