Refund subscription

New Here ,
Sep 22, 2018

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Hello please refund my subscription order number GPA.3359-7942-0297-67894 mail [Personal details removed by the moderator] please refund.

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1 Correct Answer

Adobe Employee , Sep 24, 2018
MeenakshiNegi Adobe Employee , Sep 24, 2018
Hi Baris_x, As you have purchased the subscription from Google Play store, please contact them to cancel the service and for a refund.There is nothing much that can be done from our end as the service was not purchased from Adobe.com.You may refer this help document Get a refund on Google Play - Google Play Help to get a refund from Google Play store.Hope that helps.Regards,Meenakshi

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Adobe Employee ,
Sep 24, 2018

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Hi Baris_x,

Please refer to the steps provided in this help link Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services to cancel your subscription.

It seems that you have not purchased the application directly from Adobe.

In that case, you will need to contact the seller or support for the source from where you have purchased the service.

Also, refer this help link Adobe Subscription and Cancellation Terms | Adobe for more details on cancellation.

Let us know if you have any questions.

Regards,

Meenakshi

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baris_x AUTHOR
New Here ,
Sep 24, 2018

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I want refund i purchase on google play please refund this contents

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Adobe Employee ,
Sep 24, 2018

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Hi Baris_x,

As you have purchased the subscription from Google Play store, please contact them to cancel the service and for a refund.

There is nothing much that can be done from our end as the service was not purchased from Adobe.com.

You may refer this help document Get a refund on Google Play - Google Play Help to get a refund from Google Play store.

Hope that helps.

Regards,

Meenakshi

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