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Refund

New Here ,
Jan 23, 2019 Jan 23, 2019

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I used this for school and no longer do but was charged twice for it and I would like a full refund please. I have already sent and email. Thank you.

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jan 24, 2019 Jan 24, 2019

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Hi Veronica, 

We have looked into your Adobe account. We see that you have an active subscription of Adobe Export PDF (Android). Since purchased was made through the "Google PlayStore", so you need to contact to Google support to get the cancellation done.

Related help article: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Regards,

Akanchha

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Adobe Employee ,
Jan 24, 2019 Jan 24, 2019

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Hi Veronica, 

We have looked into your Adobe account. We see that you have an active subscription of Adobe Export PDF (Android). Since purchased was made through the "Google PlayStore", so you need to contact to Google support to get the cancellation done.

Related help article: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Regards,

Akanchha

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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