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Registration hard wall

New Here ,
Nov 08, 2018

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I'm really disappointed with latest update of Android Acrobat reader to view a PDF file I had to pass several pages of hell (registration). This is very bad user experience and bad product decision to have a hard registration wall for users that do not use any of the connected features.

Hope that somebody from the product team will read this and revert this decision.

Thank you!

Hi Sasas,

Sorry for the inconvenience caused.

When you open the application, you can skip the registration process by clicking on "X" icon at top right of the window.

You can view PDF saved on the device without signing-in to the Adobe Acrobat Reader application.

If you wish you may share your suggestion/feedback with the team over here Adobe Acrobat for Android - Feature Request/Bug Report Form.

Let us know if you have any questions.

Regards,

Meenakshi

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Registration hard wall

New Here ,
Nov 08, 2018

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I'm really disappointed with latest update of Android Acrobat reader to view a PDF file I had to pass several pages of hell (registration). This is very bad user experience and bad product decision to have a hard registration wall for users that do not use any of the connected features.

Hope that somebody from the product team will read this and revert this decision.

Thank you!

Hi Sasas,

Sorry for the inconvenience caused.

When you open the application, you can skip the registration process by clicking on "X" icon at top right of the window.

You can view PDF saved on the device without signing-in to the Adobe Acrobat Reader application.

If you wish you may share your suggestion/feedback with the team over here Adobe Acrobat for Android - Feature Request/Bug Report Form.

Let us know if you have any questions.

Regards,

Meenakshi

TOPICS
Android

Views

99

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Nov 08, 2018 0
Adobe Employee ,
Nov 08, 2018

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Hi Sasas,

Sorry for the inconvenience caused.

When you open the application, you can skip the registration process by clicking on "X" icon at top right of the window.

You can view PDF saved on the device without signing-in to the Adobe Acrobat Reader application.

If you wish you may share your suggestion/feedback with the team over here Adobe Acrobat for Android - Feature Request/Bug Report Form.

Let us know if you have any questions.

Regards,

Meenakshi

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Nov 08, 2018 1
New Here ,
Nov 09, 2018

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Hi,

You are right. I see it now. But it was not visible to me as it is in disguise as grey X on a grey background. It is the same tactic as used in low quality ads shown on low quality games. This X should be more clearly visible or the wall should be replaced in a way that users can more easily step into the app. I had an important PDF to read, tried to open Acrobat on two different phones, and was hit by the registration wall, without seeing the X. Suggestion submitted to the form provided.

Thanks,

Sasa

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Nov 09, 2018 0