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Samsung S7 Embedded Links DO NOT WORK

New Here ,
Nov 03, 2018

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PDF Files I have created with EMBEDDED LINKS that works with Acrobat Reader, Acrobat PRO DO NOT WORK when opened on my Smartphone running AR v 18.4

WHY?

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Android

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Samsung S7 Embedded Links DO NOT WORK

New Here ,
Nov 03, 2018

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PDF Files I have created with EMBEDDED LINKS that works with Acrobat Reader, Acrobat PRO DO NOT WORK when opened on my Smartphone running AR v 18.4

WHY?

TOPICS
Android

Views

116

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Nov 03, 2018 0
Adobe Employee ,
Nov 08, 2018

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Hi Bobr,

Sorry for the delay in response

As you have mentioned above, the embedded links do not work on the mobile application. Is that correct?

If yes, could you please let us know if that is an issue with a particular file?

Did you check if you experience the similar behavior with other PDFs?

Please let us know the version of Adobe Acrobat Reader currently installed on your machine.

Share the OS version installed on your Android device.

Is it possible to share the file with us, so we can check it on our end?

You can share the file using the steps mentioned here How to share a file using Adobe Document Cloud.

Let us know if you need any help.

Regards,

Meenakshi

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Nov 08, 2018 1
New Here ,
Nov 19, 2018

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Meenakshi -

Thanks for your follow-up on my post => "PDF Files I have created with

EMBEDDED LINKS that works with Acrobat Reader, Acrobat PRO DO NOT WORK when

opened on my Smartphone running AR v 18.4"

Regarding your message below:

1) Yes. Seems to be all of my monthly BreadWorks Newsletters (I have

shared a sample on the Adobe Cloud - see link below)

2) I am running Adobe Reader v18.4 on my SAMSUNG S7 Smartphone w/latest

OS Updated Nov 17, 2018 ver G930VVRS8CRK1

3) Adobe Cloud Document Link =>

https://documentcloud.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A9db4

2a15-1176-4e4c-b113-279479380fd8

See is the many embedded links work or not.

Bob Radcliffe

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Nov 19, 2018 0