• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

selected one file from my iPad to the Doc Cloud,all other files and folders disappeared. Can I please have them back

New Here ,
Jan 05, 2017 Jan 05, 2017

Copy link to clipboard

Copied

I just downloaded Adobe Acrobat Cloud Document to my Android phone  and to my iPad and all my files and folders previously stored on my iPad disappeared when I selected one file to the Document Cloud. How do I get back my files?

TOPICS
iOS

Views

396

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 06, 2017 Jan 06, 2017

Copy link to clipboard

Copied

LATEST

Hi Rookian71409113,

Have you checked the other locations under My Documents like Recent and Local?

If not, then please check them once and also refer to the help document Acrobat Reader Help for iOS: Help

Let us know if that doesn't help.

Regards,

Akanchha

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines