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Subscription paid for but not working

New Here ,
May 04, 2020

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I have been charged for my monthly subscription to Acrobat, but the app as saying I am not a paying customer and therefore cannot use the locked features. 

 

My Apple account clearly shows that the subscription is active and money taken for this service. Please help thank you. 

 

Nina 

TOPICS
General troubleshooting, iOS

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Subscription paid for but not working

New Here ,
May 04, 2020

Copy link to clipboard

Copied

I have been charged for my monthly subscription to Acrobat, but the app as saying I am not a paying customer and therefore cannot use the locked features. 

 

My Apple account clearly shows that the subscription is active and money taken for this service. Please help thank you. 

 

Nina 

TOPICS
General troubleshooting, iOS

Views

83

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 04, 2020 1

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