Copy link to clipboard
Copied
I am being charged $15 a month but I only have access to the free stuff how do I fix this?
Copy link to clipboard
Copied
Hey Cristina!
Thank you for reaching out.
As you are not able to use the paid features, please try the steps suggested below:
If that does not help, sign out from the application and reboot the device.
Launch the application and sign-in using the Adobe ID.
Let us know if the issue still occurs.
Thanks,
Meenakshi