Subscription

[Cristina5E6A]

I am being charged $15 a month but I only have access to the free stuff how do I fix this?

[MeenakshiNegi]

Hey Cristina!

Thank you for reaching out.

As you are not able to use the paid features, please try the steps suggested  below:

• Launch the application
• Go to settings (tap on the profile icon at the top right of the screen)
• Then go to Subscriptions > Restore subscriptions.

If that does not help, sign out from the application and reboot the device.

Launch the application and sign-in using the Adobe ID.

Let us know if the issue still occurs.

Thanks,

Meenakshi