Text field are not visible in Ipad unless I click the field

New Here ,
Nov 22, 2020

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I have downloaded pdf from safari and opened in Adobe acrobat reader. In pdf some of the text fields are not visible unless i click the text field. Please let me know what could be the reason. Thanks in advance.

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General troubleshooting, PDF forms

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Adobe Community Professional ,
Nov 23, 2020

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Hi,

Can you describe how the pdf was created if you can. On a computer, can you open the file properties (File > Properties) and check the list of fonts used. They might not be 'compatible' with the iPad....

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New Here ,
Nov 23, 2020

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Hi Eric,

I have used "Helvetica" and "Calibri". The problem is some of the fields are visible and some are those not.. Both are having same properties.. And when I open in Windows Desktop then it is working...

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Adobe Community Professional ,
Nov 30, 2020

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I would recommend to contact your local technical support.

Also visit Share your feedback on Acrobat DC (uservoice.com) to see if the issue is already raised with Adobe or add it to the list.

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Adobe Community Professional ,
Nov 30, 2020

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This is a typical symptom of a PDF form that has been opened or used with Apple Preview.

You need Acrobat Pro to be able to repair them.

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