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The name of the documents is changed when opened in Acrobat.

New Here ,
Oct 22, 2018

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El nombre de los documentos es cambiado al abrirse en Acrobat, como solucionar este problema?

En Acrobat del ipad el nombre del documento es cambiado por un codigo , como solucionar este Problema?

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The name of the documents is changed when opened in Acrobat.

New Here ,
Oct 22, 2018

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El nombre de los documentos es cambiado al abrirse en Acrobat, como solucionar este problema?

En Acrobat del ipad el nombre del documento es cambiado por un codigo , como solucionar este Problema?

TOPICS
iOS

Views

61

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Oct 22, 2018 0
Adobe Employee ,
Oct 31, 2018

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Hi Alejandrab,

Sorry for the delay in response.

As you have mentioned above, the files name changes when you open it in the Acrobat Reader application on iOS.

We have recently released an update to Adobe Acrobat Reader 18.10.02 to the App store.

Update the application and check if that makes any difference.

Please let us know if you are referring that when creating a PDF from other format files the name changes for the PDF.

If that is not the case, could you please confirm if you are opening PDF from the Document Cloud, Local or some other location?

It would be helpful if you can share the exact steps you do that results in the change in name of the file.

If possible share the screenshots for the same.

To share the screenshot, use the steps provided below:

- Click on the insert icon provided in the reply window as shown below:

- An Insert Image window will appear.

- Then click on Insert Image and browse the location where you have saved the screenshot file.

- Select the file and click on Open > Insert Image.

We will be waiting for your response.

Let us know if the issue is already resolved or if you still need help.

Regards,

Meenakshi

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