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Unable to convert a file to pdf

New Here ,
Jun 22, 2018

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Hi Guys,

I get an error when I try to use the TouchUp Text tool in Adobe Acrobat 9 Pro, on any PDF file. The error I receive is: "All or part of the selection has no available system font. You cannot add or delete text using the currently selected font." I am trying to convert a file to pdf thru google chrome.

Already tried troubleshooting steps

-tried to create a new pdf using a different file (notepad, word doc) and all were successful with no errors

-checked system fonts if the font he is trying to use (Open Sans) is installed in the system - (Installed)

-tried a different invoice and converted it it PDF - same error message "All or part of the selection has no available system font. You cannot add or delete text using the currently selected font"

-checked Adobe settings - https://helpx.adobe.com/acrobat/kb/error-no-availa... to see if the font is there - font is present

-repaired Adobe Acrobat

But nothing happened still getting the same error.

Any help on how to resolve this will be appreciated.

TOPICS
General troubleshooting

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unable to convert a file to pdf

New Here ,
Jun 22, 2018

Copy link to clipboard

Copied

Hi Guys,

I get an error when I try to use the TouchUp Text tool in Adobe Acrobat 9 Pro, on any PDF file. The error I receive is: "All or part of the selection has no available system font. You cannot add or delete text using the currently selected font." I am trying to convert a file to pdf thru google chrome.

Already tried troubleshooting steps

-tried to create a new pdf using a different file (notepad, word doc) and all were successful with no errors

-checked system fonts if the font he is trying to use (Open Sans) is installed in the system - (Installed)

-tried a different invoice and converted it it PDF - same error message "All or part of the selection has no available system font. You cannot add or delete text using the currently selected font"

-checked Adobe settings - https://helpx.adobe.com/acrobat/kb/error-no-availa... to see if the font is there - font is present

-repaired Adobe Acrobat

But nothing happened still getting the same error.

Any help on how to resolve this will be appreciated.

TOPICS
General troubleshooting

Views

291

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 22, 2018 0

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