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Unable to flatten copy with new update 18.09.13

New Here ,
Oct 02, 2018

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I used to be able to click the share button, then select share flattened copy.  With the new update, I am no longer able to do this.  Every copy I share is still editable. 

Hi all,

We just released Acrobat Reader 18.12.00 to the App Store on December 14, 2018.

This release contains the flattening capability that was restored due to popular demand.

Please see the updated forum FAQ document for more details.

How to share a flattened copy of a PDF document

Would you please update to 18.12.00 and provide us feedback?

Thank you for your help and patience!

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Unable to flatten copy with new update 18.09.13

New Here ,
Oct 02, 2018

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I used to be able to click the share button, then select share flattened copy.  With the new update, I am no longer able to do this.  Every copy I share is still editable. 

Hi all,

We just released Acrobat Reader 18.12.00 to the App Store on December 14, 2018.

This release contains the flattening capability that was restored due to popular demand.

Please see the updated forum FAQ document for more details.

How to share a flattened copy of a PDF document

Would you please update to 18.12.00 and provide us feedback?

Thank you for your help and patience!

TOPICS
iOS

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1.8K

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Oct 02, 2018 0
Adobe Employee ,
Oct 03, 2018

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Hi Mikec,

Thank you for reporting the issue.

Could you please confirm if you are on an Android device or on iOS?

Please share the OS version installed on the device.

We are replicating the issue on our end.

Will update you once we have any information on this.

We appreciate your patience.

Regards,

Meenakshi

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Oct 03, 2018 1
New Here ,
Oct 03, 2018

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This is the same with mine I’m using iOS

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Oct 03, 2018 0
New Here ,
Oct 03, 2018

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He is using an Ipdad with IOS version 11.2.5

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Oct 03, 2018 0
New Here ,
Oct 03, 2018

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Same issue here with IOS12 iPhone and latest adobe update, please help

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Oct 03, 2018 0
New Here ,
Oct 03, 2018

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Hi Meenakshi,

I am experiencing the same. There's no option to send flattened copies.

I am using an an iPad with iOS 11.4.1 version.

Also, I can't even edit a file name.

Hope you can solve this issue soon.

Thank you.

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Oct 03, 2018 0
New Here ,
Oct 04, 2018

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We're seeing this issue too on all of our iOS devices. Looking for a fix ASAP.

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Oct 04, 2018 0
New Here ,
Oct 07, 2018

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Dear Meenakshi,

I am having the same problem and it is very, very annoying. I use flattened copies so that I am able to send the form to notability where it is easier for my clients to sign their credit card authorization forms. As you can imagine, it is very important to have these credit card authorization forms properly signed in order for my practice to bring in revenue. This is a serious issue. Please resolve it immediately.

At this point I’m probably going to have to create a workaround  by converting my Adobe files to Microsoft word files so that my clients can properly sign their documents. Completely unacceptable.

I am using an iPad with iOS 12.0

I am using Adobe reader 18.09.14

Respectfully,

Chris Hemmel

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Oct 07, 2018 0
New Here ,
Oct 04, 2018

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We have the same issue on iOS 12.

We are currently testing the following workaround:

Press the Share icon 

From the pop-up select Share a Copy then Create PDF.

Press the Share icon then select the required app to receive the flattened copy.

This will use inbuilt iOS functionality to create a new PDF from the existing one.

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Oct 04, 2018 0
New Here ,
Oct 05, 2018

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Ad oggi non si riesce a condividere una copia a livello singolo, spero vivamente che si trovi una soluzione il prima possibile

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Oct 05, 2018 0
New Here ,
Oct 08, 2018

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Hi!

Still same issue even with the version 18.09.14 update.

Please include in the fix the "share flattened copy" option.

Thank you!

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Oct 08, 2018 0
Adobe Employee ,
Oct 08, 2018

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Hi all,

The "Share Flatten Copy" option is no longer available via Share in Acrobat 18.09.13 or later.

However, there is a way to generate a flattened copy in Acrobat.  Please take a look at this forum document.

How to share a flattened copy of a PDF document

Sorry for the inconvenience caused.

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Oct 08, 2018 0
New Here ,
Oct 08, 2018

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That was a really useful feature and part of the reason why we used Acrobat, not sure why it was removed.

We might stick to the 'Create PDF' option I mentioned above for the moment. It is the same amount of taps but you don't need to pinch and zoom.

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Oct 08, 2018 0
Adobe Employee ,
Oct 08, 2018

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Hi Alliance IT,

Yes, that's another way to do it.

However, please note that the 'Create PDF' option is not Acrobat's flattening option. Thus, your results may vary depending on the types of comments/annotations and form fields that are contained in the PDF document that you are trying to flatten.

Thank you.

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Oct 08, 2018 1
New Here ,
Oct 08, 2018

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Sorry further testing on 'Create PDF' does not work. We will have to follow the flatten copy guide until we come up with an alternate solution. Cheers.

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Oct 08, 2018 0
New Here ,
Nov 26, 2018

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Thank you that fixed the issue

On Mon, Nov 26, 2018 at 8:29 PM meenakshin83966505 <forums_noreply@adobe.com>

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Nov 26, 2018 0
New Here ,
Nov 21, 2018

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this is horrible compared to the original method, so many added steps for no reason. If it is not broke , don't fix it 

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Nov 21, 2018 0