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Unable to open PDF in Adobe Pro - Error Message

New Here ,
Jul 23, 2020

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I have Adobe Acrobat Pro installed on my IPhone. I used my friends laptop to do some work (hard drive crashed on my laptop & it is getting fixed) & created a PDF on Adobe Reader & emailed it to myself. From my email, I was able to save the PDF on my Adobe "Cloud" however I can not open it. When I try I get this message: "This form requires Adobe Acrobat Reader DC for MAC or Windows". When I go to the App Store to try & install "Adobe Reader DC" the app that comes up is the one already downloaded on my IPhone, I do not understand!! This is an important PDF & I need a copy of it!! What can I do? I'm not tech savvy!! Please assist!! 

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Unable to open PDF in Adobe Pro - Error Message

New Here ,
Jul 23, 2020

Copy link to clipboard

Copied

I have Adobe Acrobat Pro installed on my IPhone. I used my friends laptop to do some work (hard drive crashed on my laptop & it is getting fixed) & created a PDF on Adobe Reader & emailed it to myself. From my email, I was able to save the PDF on my Adobe "Cloud" however I can not open it. When I try I get this message: "This form requires Adobe Acrobat Reader DC for MAC or Windows". When I go to the App Store to try & install "Adobe Reader DC" the app that comes up is the one already downloaded on my IPhone, I do not understand!! This is an important PDF & I need a copy of it!! What can I do? I'm not tech savvy!! Please assist!! 

TOPICS
View or share PDFs

Views

27

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 23, 2020 0

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