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I am unable to login using my Adobe id on a new Lenovo M10 hd tablet. Selecting Google or Facebook to login takes me to their respective login dialog boxes, but the page keeps loading when I choose to sign in using Adobe ID. I have tried clearing storage and cache in settings for the app, but it hasn't helped.
Model: Lenovo TB-X505F
Android version 9
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Hi Sjoshi,
As you have mentioned that the page keeps on loading when you try to sign in using the Adobe ID, please make sure that the internet connection is not intermittent.
Please try once to uninstall the application and reboot the device.
Then re-install the application from the Google Play Store.
Check if that helps.
If the issue still persists, let us know the application version installed on the device.
Let us know how it goes.
Regards,
Meenakshi
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