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Unable to transfer pdf from email to adobe on ipad

New Here ,
May 01, 2019

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I have done this for years and after my recent adobe acrobat app update, the icon does not show up when I want to move the pdf from mail to adobe on my ipad. Does anyone know what to do?

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Unable to transfer pdf from email to adobe on ipad

New Here ,
May 01, 2019

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I have done this for years and after my recent adobe acrobat app update, the icon does not show up when I want to move the pdf from mail to adobe on my ipad. Does anyone know what to do?

TOPICS
iOS

Views

448

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May 01, 2019 0
Adobe Employee ,
May 03, 2019

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Hi Tylerl,

If you are trying to open an email PDF attachment in the Acrobat Reader application on the mobile device, please use the steps provided in the following help document.

- https://forums.adobe.com/docs/DOC-5873#jive_content_id_Open_from_Mail

If you still experience the issue, please let us know the exact workflow you do to open the PDF attachment.

It would be helpful if you can share the screenshot as well.

Also, mention the application and OS version installed on your iPad.

Let us know if you need any help.

Regards,

Meenakshi

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May 03, 2019 0