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3

Unable to View PDF in Full Screen

New Here ,
Mar 15, 2021 Mar 15, 2021

I am unable to view PDFs in full screen in landscape. (Pic attached). I am using Huawei Matepad T10s and have the latest version of the app. Please help. Screenshot_20210316_092500_com.adobe.reader.jpgexpand image

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View or share PDFs
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1 ACCEPTED SOLUTION
Adobe Employee ,
Feb 05, 2024 Feb 05, 2024
LATEST

Hi @Mizael Cantú,

 

Thanks for letting us know that the issue is fixed for you.

 

Anyone new coming to the thread, please try the below steps:

Go to Settings>Special Features>Dual Windows and try disabling Adobe Acrobat there. Hopefully, it should work, and the problem should be fixed.

 

-Souvik

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Mar 19, 2021 Mar 19, 2021

Hi Lee5C08,

 

Hope you are doing well.

Thank you for posting your query here. You can try reading mode for better reading and viewing experience.

  1. Open a pdf.
  2. Choose the second icon.
  3. Tap the reading mode.

You can also try liquid mode.

  1. Open a pdf.
  2. Choose the drop icon.

 

For more help refer to: https://www.adobe.com/devnet-docs/acrobat/ios/en/lmode.html

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us. We would be more than happy to assist you.

 

Regards

Ria

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Community Beginner ,
May 19, 2023 May 19, 2023

I seem to have the same issue. I'm using OnePlus Tab. Please help. 

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Adobe Employee ,
May 20, 2023 May 20, 2023

Hi @Mizael Cantú,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Are you trying to use landscape mode? We will like more clarity on the issue to investigate further. 

 

Would you mind sharing screenshots of the issue you experienced for better understanding? Meanwhile, you can click the page icon on the top menu (beside the search icon), select "Reading Mode", and then click once on the screen. This should make the menu icons disappear, giving you a full-screen view.

 

Look forward to hearing from you.

 

-Souvik

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Community Beginner ,
May 22, 2023 May 22, 2023

Yes, I'm trying to use landscape mode and the screen will not occupy the full screen only half of the screen as you can see in the attached image. There is no setting to modify to fix at the moment, I have tried looking and I was not able to find it. 

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Community Beginner ,
May 22, 2023 May 22, 2023

Oh and by the way, also doing the "reading mode" is only half of the page. 

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Adobe Employee ,
May 23, 2023 May 23, 2023

Hi @Mizael Cantú, thank you for sharing the screenshot.

 

Have you tried clicking the full-screen button on the left side of the liquid mode? 

 

That should do the trick for you.

 

Let me know if that helps.

 

-Souvik

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New Here ,
May 26, 2023 May 26, 2023

Screenshot_2023-05-26-21-10-10-90_f541918c7893c52dbd1ee5d319333948.jpgexpand image

I can't figure this out.... I have an Oneplus Pad as well. Where is the full screen button so i can only see the pdf without the documents list on the left? Thanks

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New Here ,
May 26, 2023 May 26, 2023

Screenshot_2023-05-26-21-18-44-30_f541918c7893c52dbd1ee5d319333948.jpgexpand image

ups, last screenshot was missing the top menu. sry

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New Here ,
Oct 05, 2023 Oct 05, 2023

Dit anyone manage to solve this already? 

I am having the exact same issue on my OnePlus Tab

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Adobe Employee ,
Oct 06, 2023 Oct 06, 2023

Hi @tim080,

 

We are not able to reproduce the issue at our end.

 

Would you mind getting on a call with us? This would help us gather more information and get the fix expedited.

 

If you are up for it, please share your convenient time, time zone, and preferred email address over private message so I can share the meeting invite.

 

Look forward to hearing from you.

 

-Souvik

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Community Beginner ,
Oct 06, 2023 Oct 06, 2023

[PII removed by moderator]

...Sent from my mobile device...

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Adobe Employee ,
Oct 06, 2023 Oct 06, 2023

Hi @Mizael Cantú,

 

I have sent you an email with the details of the meeting. 

 

Kindly check for the same and respond so I can make the arrangements accordingly.

 

-Souvik

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Community Beginner ,
May 26, 2023 May 26, 2023

I see no "full screen" button anywhere. 

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New Here ,
Jan 27, 2024 Jan 27, 2024

I am facing the same issue with my new OnePlus Pad go purchased last week. I have installed the latest version of Adobe. I can't see the PDF in full screen view in landscape mode.

20240128_131541.jpgexpand image

 

Reading mode is disabled because there are 700 pages in PDF. Please advise.

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Adobe Employee ,
Jan 28, 2024 Jan 28, 2024

Hi @Swapneel S,

 

Thank you for reaching out! 

 

The team is already aware of the issue and is working on the fix.

 

We request your kind understanding and patience in this.

 

-Souvik

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Community Beginner ,
Feb 04, 2024 Feb 04, 2024

Ok, so I finally just figured out the solution. I am beyond happy! 

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Adobe Employee ,
Feb 05, 2024 Feb 05, 2024
LATEST

Hi @Mizael Cantú,

 

Thanks for letting us know that the issue is fixed for you.

 

Anyone new coming to the thread, please try the below steps:

Go to Settings>Special Features>Dual Windows and try disabling Adobe Acrobat there. Hopefully, it should work, and the problem should be fixed.

 

-Souvik

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