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Update number and my status

New Here ,
Oct 27, 2020

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I'm paying monthly for my subscription. However, I can't use any of the features on any of my documents. It keep prompting me to a free trial to something I already have and I'm already paying for. 

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Comment markup and annotate, Crash or freeze, Create PDF, Edit and export, General troubleshooting, Install update and subscribe, iOS, PDF forms, Print, Security or signature, View or share PDFs

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Update number and my status

New Here ,
Oct 27, 2020

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Copied

I'm paying monthly for my subscription. However, I can't use any of the features on any of my documents. It keep prompting me to a free trial to something I already have and I'm already paying for. 

TOPICS
Comment markup and annotate, Crash or freeze, Create PDF, Edit and export, General troubleshooting, Install update and subscribe, iOS, PDF forms, Print, Security or signature, View or share PDFs

Views

35

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 27, 2020 0
ls_rbls LATEST
Adobe Community Professional ,
Nov 05, 2020

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Is this happening even when you're signed in with your AdobeID in the Acrobat Reader mobile app?

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Nov 05, 2020 0