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Uploading files to Document Cloud, pages show fine. Open them on iPhone and iPad mobile app and some of the pages are blank. I need a fix for this ASAP.

New Here ,
May 10, 2017 May 10, 2017

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I deleted the files completely and re-uploaded them, the SAME pages were still blank.

So i decided to recreate the file on my desktop and drag it into the DC. Same pages were still blank.

They only work around i could come up with is to jpg the pdf and then open with Acrobat. Then they show up fine. But that's not a convenient or viable option for all of the files that i am working with.

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