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Uploading files to Document Cloud, pages show fine. Open them on iPhone and iPad mobile app and some of the pages are blank. I need a fix for this ASAP.

New Here ,
May 10, 2017

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I deleted the files completely and re-uploaded them, the SAME pages were still blank.

So i decided to recreate the file on my desktop and drag it into the DC. Same pages were still blank.

They only work around i could come up with is to jpg the pdf and then open with Acrobat. Then they show up fine. But that's not a convenient or viable option for all of the files that i am working with.

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Uploading files to Document Cloud, pages show fine. Open them on iPhone and iPad mobile app and some of the pages are blank. I need a fix for this ASAP.

New Here ,
May 10, 2017

Copy link to clipboard

Copied

I deleted the files completely and re-uploaded them, the SAME pages were still blank.

So i decided to recreate the file on my desktop and drag it into the DC. Same pages were still blank.

They only work around i could come up with is to jpg the pdf and then open with Acrobat. Then they show up fine. But that's not a convenient or viable option for all of the files that i am working with.

TOPICS
iOS

Views

169

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 10, 2017 0

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