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Why can I no longer view my drop box files on adobe???

New Here ,
Feb 05, 2018

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I have had both adobe and Dropbox synced and view my PDF files but since today in the adobe app I can’t even view my Dropbox files

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Why can I no longer view my drop box files on adobe???

New Here ,
Feb 05, 2018

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I have had both adobe and Dropbox synced and view my PDF files but since today in the adobe app I can’t even view my Dropbox files

TOPICS
iOS

Views

246

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 05, 2018 0
Adobe Employee ,
Feb 05, 2018

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Hi daifukub49274195​,

Is it possible that you were signed out from Adobe Document Cloud and Dropbox?  Please go to My Account to check if you are signed in.

What is the iOS version?  Go to Settings > General > About > Version.

What is the version of Acrobat Reader?  Go to Settings > Adobe Acrobat > Version.

If the Acrobat version is older than 18.01.22, please update to 18.01.22 from the App Store and sign into Adobe Document Cloud and link to Dropbox again.

Add Dropbox.png

Please let us know what you find.

Thank you.

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