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Why can't acrobat open a PDF ?

New Here ,
Jun 22, 2020

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Why can't acrobat open a PDF ? 
( had problems signing in 

had to uninstall and reinstall 

and

 adobe SSL security issue error 
and

Could not sign in with Google

The operation couldn't be completed.

(Adobe Network Error Domain error 6.)

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iOS

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Why can't acrobat open a PDF ?

New Here ,
Jun 22, 2020

Copy link to clipboard

Copied

Why can't acrobat open a PDF ? 
( had problems signing in 

had to uninstall and reinstall 

and

 adobe SSL security issue error 
and

Could not sign in with Google

The operation couldn't be completed.

(Adobe Network Error Domain error 6.)

TOPICS
iOS

Views

92

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 22, 2020 0
Adobe Employee ,
Jun 23, 2020

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Hi PJBGN,

 

Sorry for the experience. 
Are you still experiencing the issue? If the issue is still reproducible? Please help us with the following details:

  1. Make and model of the device.
  2. Version and name of the OS.
  3. Version of Reader installed currently. 
  4. Screenshot of (if there is any error).



Regards,
Tariq

 

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Jun 23, 2020 0
Adobe Employee ,
Jun 23, 2020

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This sounds a little bit like an SSL problem on the device. Can you please double check the time and date on your device? I've seen cases where having a date too far into the past or future produces symptoms like you are describing. Additionally, please check the proxy settings in your Settings app. Can you please let us know whether you have a proxy configured? Thank you!

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Jun 23, 2020 0