Why does my highlighting keep disappearing.

New Here ,
Aug 30, 2017

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I keep highlighting documents and occasionally the highlighting will disappear? i can often view the highlighted item after it's saved and then a couple of days later the highlighting disappears? When I look in the recent folder it doesn't show the highlighted document either?

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Adobe Employee ,
Aug 31, 2017

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Hi Kelsheldorl,

What is the exact version of the application you are working on? And when was the last time you have updated it?

Go to Settings>Adobe Acrobat>Version

Also,

Reboot you device completely.

Check for the application update, Open App store>Tap the Updates icon at the bottom right corner>Adobe Acrobat (update,if its pending)

Let us know the result.

Regards,

Akanchha

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New Here ,
Apr 29, 2018

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Hello,

I am experiencing the same problem. I am using adober reader on my ipad. I mark highlights in my documents, mostly books, which disappear after closing and re-opening the document. Please advise. Thank you.

Patricia Voege

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