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i can not use my reader
As you have mentioned above, you are not able to use the Reader application.
Could you please let us know what exactly happens when you try to use the application?
Do you get any error message?
Are you experiencing the issue on your mobile device or on the desktop?
Please provide more information so we can help you in resolving the issue.
We will be waiting for your response.
Let us know if you need any help.