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Why I'm not able to send my PDF doc's through Adobe Acrobat Android app?

New Here ,
Jun 10, 2017

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I'm facing this problem in majority cases while I was sharing the PDF files through Adobe Acrobat, it shows that "loading the documents is error" I don't know why it's coming like that.

I hope someone will say the reason.

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Why I'm not able to send my PDF doc's through Adobe Acrobat Android app?

New Here ,
Jun 10, 2017

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I'm facing this problem in majority cases while I was sharing the PDF files through Adobe Acrobat, it shows that "loading the documents is error" I don't know why it's coming like that.

I hope someone will say the reason.

TOPICS
Android

Views

150

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Jun 10, 2017 0
Adobe Employee ,
Jun 12, 2017

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Hi RaviKiranDasari,

As explained above, does it happen with all the files that you load in Acrobat? Check with the different one as it could be a file specific issue.

  • Try restarting the application or reboot your device and the check again.
  • If reboot doesn't help then check if your Acrobat is up to date or not. If require update please do that.
  • When nothing helps the Clear Cache or uninstall/reinstall the application.

Where and how you have been sharing the document? Were you emailing it to someone?

Regards,

Akanchha

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