Why isn’t adobe working on my iPad

New Here ,
Oct 09, 2018

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I cannot seem to acces PDF and PowerPoint pdf and videos on my ipad

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Adobe Employee ,
Oct 10, 2018

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Hi Shasiang,

As you have mentioned above, you are not able to access the PDF on your iPad.

Could you please let us know what happens when you try to access the PDFs?

Do you get any error message when trying to open the PDFs?

Could you please confirm the application version you are using on your iOS device?

Also, let us know the OS version installed on the device.

We are waiting for your response.

Let us know if you need any help.

Regards,

Meenakshi

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