Won’t let me cancel

New Here ,
Sep 21, 2020

Copy link to clipboard

Copied

I subscribed for the free trial and it won't let me cancel, I keep going to manage subscription but nothing there to cancel. How do I cancel it???

TOPICS
Install update and subscribe

Views

81

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Sep 22, 2020

Copy link to clipboard

Copied

Thanks

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Sep 23, 2020

Copy link to clipboard

Copied

Hi - 

If the subscription was purchased (or trial initiated) on the iOS device, you will need to cancel through Apple's subscription management setting in the Settings app. Apple has a very nice description of how to do that here: https://support.apple.com/en-us/HT202039

Pat

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more