20036 - CIDFontType0 embedded fonts broken

[AlexTech]

Hi all,

It appears 20036 has broken support for CIDFontType0 which results in error messages saying, "cannot extract embedded font <blah>". This is causing major issues in my industry sector.

Pulling the build whilst your engineering team investigate the problem would probably be a really good idea right about now.

Regards

[AnandSri]

Hi AlexTech,

We're sorry for the trouble you had, we have reported this issue to the development team for further investigation. For testing purpose, would you mind sharing a sample PDF file which is throwing the error message with us by private message?

To send a private message, please take help from the article How Do I Send  Private Message | Adobe Community

Upload the file to Document Cloud storage Adobe Document Cloud , generate the share link and send the link in the private message.

Regards,

Anand Sri.

[AnandSri · Accepted solution]

Hi All,

Please follow the following Adobe discussions for further updates on the issue 19.012.20036 introduced Cannot extract the embedded font 'HNQFLR+StoneSansLT-Identity-H' error

Embedded font error opening PDF

"Cannot extract the embedded font"  Some characters may not display or print correctly.

Regards,

Anand Sri.