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ACROBAT INSTALLION FAILED BECAUSE FOUND A HIGHER VERSION INSTALLED

New Here ,
Jan 23, 2020

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I'M LOOSING MY MIND HERE. TRYIED THE ADOBE CLEANER TOOL, REBOOTING IN SAFE MODE, CHAT AND PHONE SUPPORT. NONE CAN HELP ME WITH THIS DAMN THING. I'VE WASTED MY WHOLE MORNING AND CAN NOT INSTALL THE DAMN SOFTWARE YET. ADOBE IS THE WORST AND MORE DIFFICULT SOFTWARE MANUFACTURER TO DEAL WITH. NEVER BUY ANYTHING FROM THEM AGAIN, NEVER!

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ACROBAT INSTALLION FAILED BECAUSE FOUND A HIGHER VERSION INSTALLED

New Here ,
Jan 23, 2020

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I'M LOOSING MY MIND HERE. TRYIED THE ADOBE CLEANER TOOL, REBOOTING IN SAFE MODE, CHAT AND PHONE SUPPORT. NONE CAN HELP ME WITH THIS DAMN THING. I'VE WASTED MY WHOLE MORNING AND CAN NOT INSTALL THE DAMN SOFTWARE YET. ADOBE IS THE WORST AND MORE DIFFICULT SOFTWARE MANUFACTURER TO DEAL WITH. NEVER BUY ANYTHING FROM THEM AGAIN, NEVER!

Topics

Download and install

Views

74

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Amal. LATEST
Adobe Employee ,
Jan 27, 2020

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Hi Adryrk

 

We are sorry for the trouble and the experience. As described the installation fails as the higher version is installed.

 

Please use the steps provided in the help article (https://helpx.adobe.com/acrobat/kb/error-1722--there-is-a-problem-with-this-windows-installer-packa....) and see if that works for you. 

 

Let us know how it goes

 

Regards

Amal

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