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Acrobat Reader DC Crashes with Switching Input Methods (i.e., Keyboard Languages)

New Here ,
Jul 12, 2020

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This has happened to me maybe 15 times in the past month. I'm on Windows 10 Home version 1909. I use Adobe Acrobat Reader DC version 2020-009-20074. I have three different "input methods" (i.e., keyboards, or "preferred languages") set up. When I'm typing inside a comment bubble and press Left Alt + Left Shift to switch between keyboards, Reader often freezes. This doesn't happen every single time, but it does happen frequently. The only solution is to close the program and to start it up again, which often results in loss of recent work.

I have three sets of dump files ready to share. I can link to them here unless doing so will compromise my security. (I don't know what they contain.)

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Comment markup and annotate, Crash or freeze, Windows

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Acrobat Reader DC Crashes with Switching Input Methods (i.e., Keyboard Languages)

New Here ,
Jul 12, 2020

Copy link to clipboard

Copied

This has happened to me maybe 15 times in the past month. I'm on Windows 10 Home version 1909. I use Adobe Acrobat Reader DC version 2020-009-20074. I have three different "input methods" (i.e., keyboards, or "preferred languages") set up. When I'm typing inside a comment bubble and press Left Alt + Left Shift to switch between keyboards, Reader often freezes. This doesn't happen every single time, but it does happen frequently. The only solution is to close the program and to start it up again, which often results in loss of recent work.

I have three sets of dump files ready to share. I can link to them here unless doing so will compromise my security. (I don't know what they contain.)

Topics

Comment markup and annotate, Crash or freeze, Windows

Views

36

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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