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acrobat reader dc damaged

New Here ,
May 26, 2020

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I had a problem with my photoshop 2019 while trying to repair the representative removed a bunch of adobe files. I now find when I attempt to open the reader from the desk top icon I get an error message that it has been moved or no longer exists. I attempted to access the settings app to run the modify function and I get an error message that that the uninstall function is not supported. I tried to run unistall and I get the same message. I also attempted to just install from the web site and that also failed. The app in settings shows the reader and a 351MB volume but I can not find it anywere on my system. My operating system is windows 10

Greg Thornley

[Email address removed]

Hi,

Could you please try to repair Reader DC installation from control pannel.

If it doesn't work, you could also use the cleaner tool to clean any corrupted Acrobat/Reader installations.

https://labs.adobe.com/downloads/acrobatcleaner.html

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acrobat reader dc damaged

New Here ,
May 26, 2020

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I had a problem with my photoshop 2019 while trying to repair the representative removed a bunch of adobe files. I now find when I attempt to open the reader from the desk top icon I get an error message that it has been moved or no longer exists. I attempted to access the settings app to run the modify function and I get an error message that that the uninstall function is not supported. I tried to run unistall and I get the same message. I also attempted to just install from the web site and that also failed. The app in settings shows the reader and a 351MB volume but I can not find it anywere on my system. My operating system is windows 10

Greg Thornley

[Email address removed]

Hi,

Could you please try to repair Reader DC installation from control pannel.

If it doesn't work, you could also use the cleaner tool to clean any corrupted Acrobat/Reader installations.

https://labs.adobe.com/downloads/acrobatcleaner.html

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Crash or freeze

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319

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Adobe Employee ,
May 27, 2020

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Hi,

Could you please try to repair Reader DC installation from control pannel.

If it doesn't work, you could also use the cleaner tool to clean any corrupted Acrobat/Reader installations.

https://labs.adobe.com/downloads/acrobatcleaner.html

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New Here ,
May 27, 2020

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could not access control panel but ran cleaner tool and then reinstalled and that worked. thanks

Greg

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