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Acrobat Reader DC excessive load time

New Here ,
Dec 31, 2019 Dec 31, 2019

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I uninstalled Adobe Reader DC because it would always take 2-3 min just to launch the program and there is no way that I can wait that long.  Today (12/31) I reinstalled the program on the recommendation of an Adobe help desk (?) person thinking that it may have been the fault of the version that I had installed or perhaps a bad install or update.  Unfortunately, the most current version that I downloaded does exactly the same thing - 2 min 12 sec to load the program.  I use a Lenovo P71 Laptop with 32 GB of ram installed and I am running Windows 10.  Earlier versions of 'Reader would take only 5-10 sec to load and I can live with that.

 

Any suggestions or should I just uninstall this version as well???

Dave

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Crash or freeze , General troubleshooting

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Community Expert ,
Dec 31, 2019 Dec 31, 2019

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Hi
I’ve moved this from “Acrobat” to the “Acrobat Reader” forum.
~ Jane

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New Here ,
Jan 08, 2020 Jan 08, 2020

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I have gotten no help, only negative feedback (some comments that state that no help is available on Adobe's free products).  If I can't make the free product work, why would I spend money on a paid product?

 

There is no search on these community pages that I can find so I don't really know if someone has tried to help.

 

This is hopeless ...

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