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Unable to install DC on Mac Sierra. Error message "Found a higher version Adobe Acrobat Reader DC in the installation location. Installation will terminate."
Tried deleting Reader DC from the application folder & reinstalling as root - to no avail.
Any advice appreciated.
Thanks
Hello mauricet1469745
Delete it from Trash as well, then try installing.
Please keep us posted how it goes.
-Thanks
Acrobat team
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[moved from Downloading, Installing, Setting Up to Acrobat Reader]
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Hello mauricet1469745
Delete it from Trash as well, then try installing.
Please keep us posted how it goes.
-Thanks
Acrobat team
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I got same error and after did above, ploblem is fixed. thansk you.
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I had to empty the trash before the installer would run.
1) I suggest. running the Acrobat Reader clean up tool.
https://labs.adobe.com/downloads/acrobatcleaner.html
2) Then emptying the trash.
3) run the acrobat reader installer. [ whatever adobe is calling there reader these days ]
Here is the result of running the suggest cleaner app. This is incase you need to manually delete the acrobat reader files.
Messages in colsole log are simular
R
I'm running macOS High Sierra. This problem occured after I upgraded from macOS Yosemite.