Acrobat Reader DC Only Prints in B&W

[SnowTech]

I have a computer with Reader DC installed and it will only print PDFs in black and white. This is a Win7 Pro x86 machine. Using other programs such as Word or Excel and win test print it has no issues printing in color. The troubleshooting steps I have taken:

• Updated printer driver
• Updated Reader DC
• Uninstalled and Reinstalled Reader DC
• Verified that the "print in grayscale" box is not checked.
• Looked through setting in print menu for other color vs b&w options.

Any ideas? Maybe a registry setting that didn't get reset with the uninstall and reinstall? I am at a loss and I really do not want to image the computer for such a minor issue. Any help would be much appreciated. Thanks.

[AkanchhaS]

Hi Snowtech,

Thanks for sharing the detailed information.

Could you please try to change one more setting to see if that works.

Go to print> Advance > Color management > (Check) Let printer determine color> OK

Hope this will help.

Regards,

Akanchha

[SnowTech]

I just attempted this and am still getting only B&W