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Acrobat Reader DC problem with PDF signatures

New Here ,
May 26, 2020 May 26, 2020

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Hi! Our company ran into a problem with Adobe Acrobat Reader DC (in the following: Reader). If we digitally sign a fillable PDF document with our software, Reader validates it successfully. But then if we create a second signature with Reader, our first signature becomes invalid and Reader tells us that the signed content changed - although our first signed revision does not have one bit change! We would like to know what does the signature policy of Adobe contain for this specific case - how can a valid signature become invalid with modifications only AFTER the signed revision? We only ran into this problem with a few fillable PDF documents, otherwise everything works as it should be.

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Security digital signatures and esignatures

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Community Expert ,
May 26, 2020 May 26, 2020

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Are you using Signature fields to sign the file? If not, then what?

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New Here ,
May 26, 2020 May 26, 2020

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Thank you for your response! What do you mean by "using Signature fields"? We create a certificate-based digital signature with another software first, and then, create an also certificate-based digital signature with Reader (Certificates/Digitally Sign).

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