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Acrobat Reader DC quits when moving window to another monitor

Community Beginner ,
May 22, 2019

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When I move the window of Acrobat Reader DC on my mac from one to another screen it instantly quits. After that I can't even re open it or need to wait a long time until the crash report opens.

macOS: 10.14.5

Acrobat: 19.012.20034

Crash report: https://hastebin.com/vakadowone.sql

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Acrobat Reader DC quits when moving window to another monitor

Community Beginner ,
May 22, 2019

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When I move the window of Acrobat Reader DC on my mac from one to another screen it instantly quits. After that I can't even re open it or need to wait a long time until the crash report opens.

macOS: 10.14.5

Acrobat: 19.012.20034

Crash report: https://hastebin.com/vakadowone.sql

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Adobe Employee ,
May 22, 2019

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Hi muuvmuuv,

Thanks for Reaching out to us. To better understand the issue, could you please tell me if this crash which you are observing is coming on all pdf files or some specific files. If you are experiencing the issue on some specific files could you please share those files with me.

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Community Beginner ,
May 22, 2019

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On every file and also without a file

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Community Beginner ,
May 22, 2019

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Tested on my home setup and at work, so I think it is not caused by monitor/macos. I downloaded (trial) Acrobat Pro DC to test if it also happens there (thought it must be the same without fancy features) and no, with the CC version everything is fine, no errors.

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New Here ,
May 28, 2019

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Same problem on my Mac. Running macOS 10.14.5 as well.

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New Here ,
Jul 24, 2020

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Same problem on my windows 10, it just started happening out of no where.

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