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Acrobat reader wont launch or open any pdf

New Here ,
Mar 06, 2020

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Hello, I had the adobe dc free trial and once that ended i downloaded the reader because I only need to read docs and now neither of the programs open and nothing happens when i click a pdf. ive tried uninstalling and installing and still nothing. i tried to chat with a rep but the said they dont provide support for reader anymore.

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Acrobat reader wont launch or open any pdf

New Here ,
Mar 06, 2020

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Hello, I had the adobe dc free trial and once that ended i downloaded the reader because I only need to read docs and now neither of the programs open and nothing happens when i click a pdf. ive tried uninstalling and installing and still nothing. i tried to chat with a rep but the said they dont provide support for reader anymore.

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Adobe Community Professional ,
Mar 06, 2020

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Hi,

Can you confirm the operatiing system you are using?

Also, can you confirm if you can open a pdf if you start Acrobat Reader, and from Fole>Open you select a file?

If this works, you might need to adjust the file extension association. That's the Prefences/ControlPanel element where you setup a link between the pdf extension and Acrobat reader

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New Here ,
Mar 06, 2020

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I am using windows 10. I can even open the program to do what your asking.

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Amal. LATEST
Adobe Employee ,
Mar 10, 2020

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Hi Jsphreal

 

We are sorry for the trouble and the delay in response. I hope you would be able to fix it by now. If the issue still persists, please try the following steps:

 

 

Let us know how it goes

 

Regards

Amal

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