cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2
Upvote

Adobe Acrobat Reader DC after update to 2019.008.20071 print out issue

Dosmond_Lok
Community Beginner ,
Oct 02, 2018 Oct 02, 2018

Copy link to clipboard

Copied

After update, all PDF files print out to Epson L565 inkjet color printer. The text documents only to see incomplete horizontal lines. I try to convert same PDF file to jpeg, than convert to PDF. The print out is fine.

Remarks: The Windows 7 and Windows 10 same issue. Adobe Acrobat Reader DC same version.

Views

13.4K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Vishal@PDF Adobe Employee
Adobe Employee , Oct 04, 2018 Oct 04, 2018

Acrobat team is aware of this print issue that has recently surfaced (with the Oct 2 update) and working on a resolution on priority.

We have received many test files from you'll which has helped us in validating the issue.

Feel free to message me if you want to share your file on which we can validate the fix as well which we are working on.

Thanks,

Vishal

Votes

Translate

Translate
replies 50 Replies 50
latest latest Jump to latest reply
Marathi5CB1
New Here ,
Jan 22, 2021 Jan 22, 2021

Copy link to clipboard

Copied

LATEST
In Response To froggy11172

Also, i have same issue. How can I get the previous version?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
About Acrobat Reader
About Acrobat Reader
Reader Help
Acrobat Reader Help
FAQs
Download Offline installer
Extract .msi installer
About Reader Customization
Copyright © 2024 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices