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Adobe Acrobat Reader DC being weird

New Here ,
Apr 03, 2019

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My program is just sitting open in my desktop, but it is not displaying anything. I cannot close the program, and when I try to open a file it says "There was an error opening this document. Acrobat cannot open this file because a task is still active in Acrobat. Please return to Acrobat and end the task before opening this file."

I am running on Mojave 10.14.3. I have attached two screen shots of what I am seeing.

Screen Shot 2019-04-03 at 2.20.26 PM.png

What I am seeing and cannot quit.

Screen Shot 2019-04-03 at 2.26.37 PM.png

Error message when trying to open a PDF file.

Moved from moved Acrobat General Troubleshooting to Acrobat Reader by moderator

Adobe Community Professional
Correct answer by jane-e | Adobe Community Professional

Quit Acrobat and Reboot your computer. Does it work now?

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Adobe Acrobat Reader DC being weird

New Here ,
Apr 03, 2019

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My program is just sitting open in my desktop, but it is not displaying anything. I cannot close the program, and when I try to open a file it says "There was an error opening this document. Acrobat cannot open this file because a task is still active in Acrobat. Please return to Acrobat and end the task before opening this file."

I am running on Mojave 10.14.3. I have attached two screen shots of what I am seeing.

Screen Shot 2019-04-03 at 2.20.26 PM.png

What I am seeing and cannot quit.

Screen Shot 2019-04-03 at 2.26.37 PM.png

Error message when trying to open a PDF file.

Moved from moved Acrobat General Troubleshooting to Acrobat Reader by moderator

Adobe Community Professional
Correct answer by jane-e | Adobe Community Professional

Quit Acrobat and Reboot your computer. Does it work now?

Views

773

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Adobe Community Professional ,
Apr 03, 2019

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Quit Acrobat and Reboot your computer. Does it work now?

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New Here ,
Apr 04, 2019

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I had to do a hard re-set, just because Acrobat wouldn't quit and was getting in the way of shutting down/re-starting. But it seems to be all set now.

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jane-e LATEST
Adobe Community Professional ,
Apr 04, 2019

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I’m glad that fixed it for you!

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Edit PDF in Adobe Acrobat Pro DC