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Adobe Acrobat Reader DC Crashed upon opening - No error message! Now it won't fully open at all. Mac

New Here ,
Feb 03, 2020 Feb 03, 2020

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After updating Adobe Acrobat Reader DC on my MacBook Pro it would open but not fully, only giving that annoying circle until it crashes. It used to allow me to give an error report but now I have to force quit it or it will just spin without end. I cannot get an error report now so I don't know how to correct. It is essentially a useless program at the moment. HELP!!!

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Crash or freeze

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Adobe Employee ,
Feb 29, 2020 Feb 29, 2020

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Hi Bodhi, 

 

We are sorry for the trouble and the delay in response. I hope you would be able to fix it by now. If the issue still persists Please try the following steps:

 

 

Let us know how it goes

 

Regards

Amal

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